Organisations invest a lot in strategy, systems and people. But even with these in place, many teams still don’t perform as well as they could. The problem isn’t always capability — often it’s a quieter barrier: people aren’t aligned in how they work together.

You might notice the signs:

• a colleague who comes across as too forceful or too quiet
• a meeting that feels messy even with a solid agenda
• a conversation that leaves you feeling ignored or misunderstood

These issues aren’t about bad intentions — they’re about different ways of working. Everyone has their own style shaped by personality, experience and values. When these styles clash or aren’t understood, communication breaks down, teamwork becomes harder and morale drops. Even strong teams can struggle to stay connected and keep their momentum.

Read more to learn about how you can support your organisation in bridging the gap between potential and performance.

Author: Julya Holden, Moore Kingston Smith HR Consultancy.